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Problem Note 51521: Nonstandard characters in e-mail addresses are being changed when the audit and response tables are updated

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SAS® Digital Marketing is incorrectly writing e-mail addresses that contain nonstandard characters to the audit, opt-out, and response tables.

Here are examples of the problem:

  • The e-mail address ryan.o'rourke@domain.com is written as ryan.o"rourke@domain.com—the apostrophe (') is replaced by double quotation marks (").
  • The e-mail address fred+jones@domain.com is written as fred jones@domain.com—the plus sign (+) is replaced by a space.

As a result, unwanted e-mails might be broadcasted because the e-mail addresses in the distribution list or target audience do not match those in the audit, opt-out, and response tables.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Digital MarketingMicrosoft® Windows® for x645.46.1_M19.2 TS2M39.3 TS1M0
64-bit Enabled AIX5.46.1_M19.2 TS2M39.3 TS1M0
64-bit Enabled HP-UX5.46.1_M19.2 TS2M39.3 TS1M0
64-bit Enabled Solaris5.46.1_M19.2 TS2M39.3 TS1M0
HP-UX IPF5.46.1_M19.2 TS2M39.3 TS1M0
Linux for x645.46.1_M19.2 TS2M39.3 TS1M0
Solaris for x645.46.1_M19.2 TS2M39.3 TS1M0
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.